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Company Description Croatia osiguranje d.d. is a leading insurance company in Croatia, offering a broad portfolio of insurance products to individuals and businesses. Headquartered in Zagreb, the company focuses on providing reliable coverage and personalized service to its clients. Croatia osiguranje d.d. emphasizes professionalism, integrity, and long-term customer relationships. The organization supports continuous development of its workforce and offers opportunities to build a sustainable career in the insurance sector.
Role Description This is a full-time, on-site Insurance Sales Agent role based in Zagreb, Croatia. The Insurance Sales Agent will identify prospective clients, present suitable insurance products, and provide clear explanations of coverage options, terms, and pricing. Day-to-day responsibilities include meeting with clients in person or by phone, preparing quotes, processing applications, and maintaining accurate records in company systems. The role involves delivering high-quality customer service, responding to inquiries, handling policy changes, and supporting clients throughout the claims process. The Insurance Sales Agent will collaborate with colleagues, follow regulatory and company guidelines, and work toward individual and team sales targets.
Qualifications
- Strong Insurance Sales and Sales skills, with the ability to identify client needs and close deals ethically and effectively. - Knowledge of Insurance products and Insurance Brokerage practices, including policy structures, coverage types, and regulatory requirements. - Excellent Customer Service skills, with a focus on clear communication, empathy, and relationship-building. - Proficiency in using basic office software and CRM tools to manage client information and sales activities. - Relevant experience in insurance, financial services, or a similar customer-facing sales environment is preferred. - Ability to work on-site in Zagreb, manage time effectively, and meet performance targets under minimal supervision. - Secondary education required; a university degree in business, finance, economics, or a related field is an advantage. - Strong interpersonal and negotiation skills, with a commitment to ethical conduct and compliance with local regulations.
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