Virtual Assistant - Property Operations

About

At , we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by .

Role Type: Full-timeEngagement: Independent Contractor Working Hours: UK Location: Remote in South AfricaJob Summary

We are looking for a highly organized and proactive Operations & Project Coordinator to serve as the central engine of our property conversion consultancy. In this role, you will bridge the gap between contractors on-site and our leadership team, ensuring that complex UK-based renovation projects remain on schedule and documented to perfection. This is a remote role based in South Africa, working UK business hours, designed for someone who thrives on process, clear communication, and professional ownership. You don't need construction experience—we provide a comprehensive six-week training handover—but you must be an expert at managing details and following through until a task is complete.

Key Responsibilities

• Manage the administration of our custom site inspection app, auditing AI-drafted reports and finalizing project documentation.
• Coordinate live conversion projects by chasing contractors for progress updates, photographic evidence, and critical project data.
• Act as the primary point of contact for UK utility and energy providers, navigating complex processes and long hold times to secure meter relocations and new connections.
• Facilitate client communication via WhatsApp and email, gathering authorizations and providing project status updates.
• Maintain essential project paperwork, including valuation sheets, invoices, and schedules of work using our established templates.
• Master and maintain the internal company knowledge base, using it as a primary resource to solve problems independently before escalating to the Director.

Requirements

• Excellent English communication for frequent professional phone calls with UK clients and companies.
• Resident of South Africa with a stable internet connection and the ability to work full UK business hours.
• Exceptional organizational skills with a proven track record of managing checklists and multiple moving parts without dropping the ball.
• High level of persistence and patience, particularly when dealing with administrative hurdles or external providers.
• Proficiency in Google Workspace, WhatsApp, and project management software (e.g., Asana).
• Strong judgment skills; the ability to work independently while knowing exactly when to flag a decision for the Director.

Nice-to-Haves

• Previous experience in property, construction, or lettings.
• Familiarity with UK administrative processes or utility company structures.
• Experience in a remote operations role supporting a UK-based business.

Benefits

💻 Fully Remote: Work from anywhere with international teams

🤝 Peer Community: Connect with high-performing sales professionals in our network

🧭 Ongoing Support: Receive guidance from before and after placement

💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals