As a Technical Solutions Consultant, you will work directly with customers to implement products and custom solutions. This role requires strong communication skills, as you’ll collaborate with both technical and non-technical stakeholders to understand needs, design solutions, and deliver results. Each project will be different, so we’re looking for a self-starter who takes initiative, enjoys figuring things out, and can adapt to new tools and technologies.

You’ll bring hands-on technical abilities and consulting experience, ideally from a technical consulting, professional services, or systems integration role. Hands on experience delivering solutions on cloud platforms (AWS or Azure) is a plus.

• Partner with customers to design and implement technical solutions that solve real business problems.
• Collaborate with both business users and technical teams to gather requirements and translate them into effective solutions.
• Build, configure, and test integrations, APIs, and workflows across different platforms and tools.
• Troubleshoot and resolve technical issues, providing clear explanations to both technical and non-technical stakeholders.
• Document technical designs, configuration steps, and best practices to support repeatable success.
• Explore opportunities for automation and optimization to improve customer efficiency.
• Continuously learn and adapt to new products, platforms, and integration tools.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field; or equivalent professional experience.
• 5+ years of experience in a technical consulting, professional services, systems integration, solutions engineering, or systems engineering role.
• Strong problem-solving skills and the ability to quickly understand complex systems and processes.
• Ability to clearly communicate technical concepts to non-technical audiences.
• Self-starter with initiative, resourcefulness, and a passion for learning new technologies.
• Familiarity with integration concepts, APIs (REST, SOAP), data formats (JSON, XML), and database platforms.
• Experience with cloud services (AWS, Azure) is a plus.

Nice-to-Have Skills:

• Experience with integration platforms such as Boomi, MuleSoft, or SSIS.
• Knowledge of automation or RPA platforms such as UiPath, Microsoft Power Automate, or Playwright.
• Proficiency in SQL.
• Development experience with Python, C#, or Java.
• Experience with Reporting, Analytics, and Business Intelligence platforms such as Microsoft Power BI or Tableau.
• Experience with Databricks or Snowflake.
• Experience with integrating AI tools and LLMs into customer workflows, including prompt design, API orchestration, building AI-assisted automations.
• Exposure to ERP systems or similar enterprise platforms.