Company Description LPP Bulgaria is part of LPP, one of the most dynamically growing fashion companies in Central and Eastern Europe, with a history dating back to 1991. The company manages five well-known fashion brands: Reserved, Cropp, House, Mohito, and Sinsay. LPP has an international presence in 46 markets and has operated in Bulgaria since 2008, continually expanding its network of stores and employment opportunities. In Bulgaria, LPP employs over 1,300 people and manages more than 150 stores nationwide. The company offers a secure work environment with structured onboarding, ongoing training, and broad opportunities for career development.

Role Description The Store Manager role is a full-time, on-site position based in Sofia. The Store Manager oversees daily store operations, including staff supervision, work scheduling, and the effective organization of the sales floor. Responsibilities include ensuring excellent customer service, achieving sales targets, monitoring stock levels, and coordinating visual merchandising according to brand standards. The role also involves training and coaching team members, implementing retail loss prevention procedures, and maintaining compliance with company policies and health and safety regulations. The Store Manager collaborates closely with regional management to report on store performance and support initiatives that enhance the customer experience and operational efficiency.

Qualifications

- Candidates should possess strong Customer Service and Customer Satisfaction skills, with a focus on creating a positive shopping experience. - Candidates should possess effective Communication skills, including clear interpersonal communication and the ability to provide constructive feedback to team members. - Candidates should possess Store Management experience, including team leadership, shift planning, and performance monitoring in a retail environment. - Candidates should possess Retail Loss Prevention skills, including awareness of security procedures and measures to minimize stock loss. - Experience in fashion or multi-brand retail, preferably in a supervisory or management role. - Ability to work in a fast-paced environment, make decisions independently, and handle operational challenges calmly and professionally. - Strong organizational and problem-solving skills, along with basic numerical and reporting abilities. - High school diploma required; a university degree in business, management, or a related field is an advantage. - Working proficiency in Bulgarian; basic English or another foreign language is considered beneficial.