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is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At , we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at . Learn more at

Role Overview

The Director, Product Analytics & Telemetry will define what "healthy" means for every product in 's portfolio. This role sets the standards and directs the build work for the shared telemetry and dashboard layer the rest of the organization relies on, giving every team a continuous, quantitative read on how products are performing and being used without needing to request a report. Director, Product Analytics & Telemetry partners with leaders from each product vertical to align product-specific instrumentation to shared, standardized definitions.

Job Responsibilities

• Define standardized usage and health metrics across every product vertical in the portfolio.

• Instrument products across the portfolio for usage and health telemetry from day one.

• Set priorities for self-serve dashboards product teams use directly, without requesting ad hoc analysis.

• Ensure delivery-health and risk signal surfaces automatically into roadmap planning and governance.

• Partner with each product vertical to align product-specific instrumentation to shared, standardized definitions.

• Continuously refine what "healthy" means as products and the portfolio evolve.

• Advocate for consistent, standardized metric definitions across product lines with different data shapes.

• Represent product health standards and telemetry findings to product and technology stakeholders.

Requirements

• 5+ years of experience in product analytics, data/BI, or a technical product management role, with strong quantitative fluency.

• Experience defining metrics and specifications precise enough for an engineer to build against.

• Experience directing a dotted-line, embedded, or cross-functional engineering resource.

• Comfortable standardizing definitions across product lines with different data shapes, including 2+ years directly managing or directing technical talent.

• Cross-vertical thinking, with a strong track record of standardizing metric definitions across multiple product lines or teams.

• Ability to influence senior product, technology, and business stakeholders.

• Direct experience with instrumentation or telemetry systems, and background working in a horizontal/platform team supporting multiple verticals, both preferred.

• Bachelor’s degree in data science, statistics, computer science, engineering, or a related quantitative field, or equivalent experience.

Behaviors

Beyond technical skills, experience, and role-specific attributes, these shared behaviors are fundamental to our culture and success. We seek individuals who consistently demonstrate and champion these behaviors in their daily work:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.

• Seek Clarity: Embracing complexity to create clarity and inspire action.

• Own the Outcome: Being accountable for decisions and taking ownership of our choices.

• Center on the Client: Relentlessly adding value for our customers.

• Be a Challenger: Never complacent, always striving for continuous improvement.

• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.

• Commit to each other: Contributing to making a great place to work for everyone.

Location:This position can be located in the following area(s): Remote. This role is primarily internal-facing, with minimal travel expected beyond occasional team or leadership meetings.

*Required for job postings in the United States - Recruiter will insert pay transparency language (see below) to JD after kickoff call with manager*

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $150,000 to $159,000 USD.

This job is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and ourcandidate privacy notice. Your current employer will not be contacted without your permission.

You can apply for this role through the careers website or Intranet site for internal candidates.This role is subject to AI-assisted screening. uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description.

This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.