About

develops, acquires, and operates data centers for some of the world's largest enterprises. A private firm owned by a group controlling $6 billion in assets, with a 15-year tenure in technology and real estate development, Prime provides customers with ownership options and dynamic leasing models, defining a true corporate partnership.

About the role

The Sr. Director, Operations Excellence reports to the VP, Business Operations and leads the company's continuous improvement and process standardization strategy. This role owns the governance framework underpinning the PMO function and leads the Sr. Manager, PMO, ensuring a consistent approach to initiative delivery across the business.

The Sr. Director, Operations Excellence partners cross-functionally with other business units to extend improvement methodologies into construction workflows, and serves as a key advisor to the VP, Business Operations on operational performance and initiative prioritization.

What you'll do

Operational Strategy & Continuous Improvement

• Define and lead the enterprise continuous improvement strategy, driving process standardization and efficiency across Business Operations
• Establish methodologies (e.g., Lean, Six Sigma, or similar) for identifying and executing improvement initiatives
• Own the governance framework underpinning the PMO function

Team Leadership

• Lead and develop the PMO function, including portfolio governance, playbooks, training, and change management execution
• Partner with other internal functions to extend improvement methodologies into system and process workflows

Cross-Functional Collaboration

• Partner with IT, Data, Business Transformation and other functional leaders to align improvement priorities with business goals
• Serve as a key advisor to the VP, Business Operations on operational performance and initiative prioritization

Performance Management

• Define and track KPIs measuring the effectiveness of improvement initiatives across the organization
• Present initiative outcomes and operational performance updates to senior leadership

Qualifications

Required

• 10+ years of experience in operations, process improvement, or program management, including people leadership experience
• Demonstrated experience building or scaling a PMO or governance function
• Strong executive presence and communication skills
• Proven ability to work effectively with cross-functional and matrixed teams

Preferred

• Lean/Six Sigma certification (Green Belt or Black Belt)
• Experience in construction, real estate, or infrastructure industries

Benefits

• Comp - $230,700 - $304,700 along with an annual performance bonus
• 401k up to a 4% employer match that is fully vested upon enrollment
• 100% employee premiums paid by employer for medical, dental, vision, life insurance, and disability

Applications will be accepted on an ongoing basis.

Prime is an Equal Opportunity Employer. All applicants are considered for employment without attention to race, color, age, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, genetic information, ancestry, national origin, citizenship, protected veteran or military status, disability status, or any other classification protected by federal, state, or local laws and ordinances.