As Senior Product Manager at , you’ll develop, launch and drive adoption of best-in-class integrations with ’s email and mobile technology partners. This role extends the reach of our innovative AI-first personalization across channels and platforms, unlocking new customer touchpoints for the brands who rely on us to tailor their experiences. You’ll collaborate daily with an in-house engineering team, cross-functional partners including partnerships, sales and customer experience, and serve as a primary point of contact for third-party ecosystem relationships. This is a role for a product thinker who loves connecting solutions and people.

Responsibilities:

• Maintain subject matter expertise on 's capabilities as they relate to upcoming and existing third-party marketing technology platform partnerships
• Conceptualize, develop and launch integrations in close collaboration with engineering team and commercial partners, with a focus on adoption and booking metrics as north stars
• Foster new and ongoing relationships with third-party messaging partners across technical and business development contacts, maintaining an integration pipeline and roadmap alongside our partnerships team
• Write pitches, product requirement documents, and user stories to build a shared understanding of user needs and success criteria
• Manage sprints, features, and enhancements in the backlog
• Stay abreast of internal and external releases that affect existing and future integrations, providing sufficient runway to implement requisite changes
• Be a ruthless advocate for our customers in every interaction and decision

Qualifications:

• 5+ years product management experience working directly with engineering, design and cross-functional stakeholders such as sales, partnerships and customer experience
• Excellent prioritization skills, capable of balancing short-term wins with long-term strategic goals
• Comfortable evaluating API documentation to match existing capabilities with ideal behavior
• Skilled communicator who can comfortably switch talk tracks between technical and non-technical audiences
• Enjoys the process of comprehending a new software or tool, becoming a subject matter expert and then educating others about how it works
• Strong analytical skills with the ability to use both qualitative and quantitative data to inform decisions and build consensus
• Proficient understanding of marketing technology, specifically messaging platforms and Communications Platforms as a Service (CPaaS); adtech is a plus