The Role

We are looking for someone who is curious about the domain: what the process is, where people struggle, what is worth solving and how and then solutionise what is worth building using technology. 

This is an opportunity to redefine the role of design for a world experiencing constant AI disruption. A world where human judgement, empathy, systems thinking, and creativity become the real differentiators, while AI accelerates the entire Software Development Life Cycle (SDLC). 

You will work closely with CXOs, product owners, engineers and data scientists to co-own the product vision and help them craft the path forward. Within the team, you will drive ambiguity towards real, valuable outcomes through design.

You will own and shape the product direction, challenge weak assumptions and stay close to implementation. You will leverage your collective experience as a design practitioner in this entire journey for driving impact on the client side. You will craft ‘new ways of working‘ from a design perspective with the influx of AI.

We are not looking for someone whose primary focus is making requirements turned into artefacts, make things look polished or pixel-perfect.

The Expectation

You're comfortable across the full design lifecycle, but you're exceptional at the parts that make it land: sharp problem framing, design that ships, and AI-accelerated craft.

Consulting with Delivery in mind: Challenging the ask and ideating intervention that matters, and seeing them through.

• Turn ambiguous client asks into well-framed problems, prioritised opportunities and practical delivery plans.
• Challenge assumptions, agreed scope and propose solutions constructively, using evidence and arguments to help clients choose the new scope 
• Pitch, consult and negotiate design decisions for faster iterations and decisioning. 
• Stay with the problem, be the custodian for the north-star  throughout delivery.
• Constantly reframe design decisions as new constraints and evidence emerge.

Design that ships: Owning the work from framed problems to live product.

• Own design across the lifecycle: discovery, concept, design, build, launch and iteration.
• Create artefacts precise enough to build from, including flows, wireframes, prototypes.
• Design for production reality: complex workflows, edge cases, data and system constraints.
• Work inside the engineering cadence with technologists, data specialists and product owners, balancing user value, business impact, technical feasibility and delivery pace.
• Measure what changed after launch and iterate using product analytics, user conversations and iterate.

AI-accelerated craft: Using AI to design better, and designing better AI native products

• Use AI across research, synthesis, ideation and prototyping to compress design cycles.
• Apply judgment to AI output: know when it's good enough, and when it isn't.
• Spot where AI and automation genuinely move user and business outcomes, and where they don't.
• Design AI-enabled experiences that handle model behaviour, uncertainty, failure states beyond screens from user experience perspective.

The Experience

You'll also move comfortably across your wider design practice and bring its collective strength as the work needs them:

• Experience in B2B - Enterprise Platforms, SaaS products, Data products or AI-native products.
• Apply service-design and systems thinking across complex processes, teams and technology.
• Led discoveries by planning and conducting research, including stakeholder and user interviews, workflow analysis and conceptualising directions.
• Design and facilitate workshops that align client and delivery teams and get decisions made.
• Shape interaction design and information architecture for complex products.
• Work with Design systems and alongside AI tooling from the start.
• Contribute to Sahaj's product-design capability by crafting new ways of working, building supporting case studies and client-facing thought leadership.

What will you experience in terms of culture at Sahaj?

• A culture of trust, respect and transparency
• Opportunity to collaborate with some of the finest minds in the industry
• Work across multiple domains

What are the benefits of being at Sahaj?

• Unlimited leaves
• Open Salaries
• Life Insurance paid by Sahaj
• Private Health insurance paid by Sahaj