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JOB DESCRIPTION OVERVIEW
The Senior Manager is a key leadership position within the organization. Senior Managers are responsible for leading a team of consultants to ensure exceptional client support and services. This includes independently leading complex M&A integration and enterprise transformation engagements. They directly manage performance, set expectations, and develop strategic plans to achieve high client satisfaction. Senior Managers drive efficiency, improve revenue, and lead the recruitment, hiring, and training of staff. They also foster business development by cultivating relationships with both new and existing clients. This role requires a high degree of organization, leadership, and a “do whatever it takes” attitude to deliver results under tight deadlines. POSITION RESPONSIBILITIES 1. Leadership & Management
Communicates practice area strategy and goals to the team, aligning with overall company objectives.
Collaborates with the Practice Area Leader to maintain accurate revenue, expense forecasts, and pipeline details.
Promotes a consulting culture that balances financial goals with client satisfaction.
2. Billable Work
Maintains personal billable utilization while managing team needs.
Focuses on continuous professional development and expertise in the practice area.
3. Marketing & Business Development
Achieves annual sales target, as communicated separately.
Develops solutions and writes proposals/SOWs that clearly communicate value to clients.
4. Staff Management & Development
Partners with the Practice Area Leader to recruit and retain a high-performing consulting team.
Ensures appropriate staffing, training, and resources to meet revenue and profitability goals.
Leverages professional development plans to develop staff members.
Ensures staff adherence to ’s code of conduct, policies, and procedures.
5. Client Relations & Delivery
Manages client expectations, ensuring satisfaction with ’s delivery.
Anticipates and resolves client issues quickly and efficiently.
Consults with the Practice Area Leader on client-related challenges.
Ensures projects are managed to scope, schedule, budget, and quality standards.
Oversees work and creates polished client deliverables.
Ensures all engagements align with the Statement of Work and meet or exceed client expectations.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE
Please note: This application may be reviewed in part by automated systems to help identify qualified candidates.
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