About
is an HR outsourcing and recruitment firm serving startups and SMBs across the US and Canada. We provide HR Operations, Recruitment, Managed Payroll, and HR Advisory services to remote-first companies, typically in the 5–40 employee range. We don’t just execute HR tasks, we help our clients build the kind of HR function and culture that makes them want to keep us long-term, not treat us as a line item.

The Role
We’re hiring a Senior HR Manager to own the full HR relationship for a portfolio of North American clients, not just running processes, but actively shaping how those companies approach culture, retention, and people operations. This is a role for someone who has done HR end-to-end and knows the difference between maintaining an HR function and building one.
You’ll work directly with founders and leadership teams as a trusted advisor, not a task-taker. You’ll manage multiple client accounts simultaneously, each at a different stage of maturity, and you’ll be expected to bring ideas to the table before clients ask for them. This role also has a business development component: you’ll help grow the client base and identify new relationship and revenue opportunities, not just service the ones we already have.

What You’ll Do

• Own end-to-end HR delivery for multiple North American client accounts at once: onboarding, policy, performance management, employee relations, offboarding, and everything in between
• Build genuine relationships with client leadership so Flexihire becomes indispensable, not interchangeable
• Proactively identify gaps in a client’s HR function and bring solutions such as culture initiatives, process improvements, and performance frameworks, without being asked
• Help identify and develop new client relationships and growth opportunities, working alongside the founder on business development
• Spot expansion opportunities within existing accounts (additional services, upsells, referrals)
• Handle North American HR compliance, benefits, and employment practices with fluency, not just familiarity
• Manage multiple concurrent projects and shifting client priorities without dropping the ball on any one account
• Mentor and delegate appropriately to junior HR support staff, without offloading the work that makes you valuable
• Partner directly with Flexihire’s founder on service strategy, client retention, and account growth

What We’re Looking For

• 5+ years in HR, with genuine end-to-end experience, not limited to one function like payroll or benefits administration
• Direct experience supporting North American (US/Canada) companies; you understand the compliance landscape, not just the paperwork
• A track record of building something for a client or employer, whether a program, a process, or a culture shift, not just running what already existed
• Comfort managing multiple client relationships simultaneously, each with different needs and maturity levels
• Strong client-facing communication; you can sit across from a founder and be a trusted advisor, not just a service provider
• Some comfort with or interest in business development, relationship building, and helping grow a client base
• A bias toward ownership: you’d rather solve a problem than pass it along
• Based in the Philippines, able to work North American hours as needed for client calls

What Makes Someone a Strong Fit
This role isn’t for someone who wants a clearly scoped, repeatable task list. It’s for someone who’s motivated by client outcomes and genuinely enjoys the groundwork, because in a growing firm, the groundwork is the relationship. If you’ve ever looked at a client’s HR setup and thought “here’s what I’d fix, even though nobody asked,” this role is built for you.

Why This Role

• Work directly with a CPHR + MBA-credentialed founder building a firm from the ground up, with real input into how the company grows, not just how it operates
• Broad exposure across multiple industries and client types rather than one narrow function
• Room to grow into a leadership role as the client roster expands