Senior Design Manager, Order Experience at Deliveroo | GlassEver Jobs

Senior Design Manager, Order Experience at Deliveroo | GlassEver Jobs

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Jobs / Senior Design Manager, Order Experience

Senior Design Manager, Order Experience

London Oct 23, 2026 FULLTIME

Job Description

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

DoorDash Studio — Global

London

About The Team

At DoorDash, Wolt, and Deliveroo, design means building the experience for the people who order, the people who prepare, and the people who deliver. The Order Journey team owns one critical piece of that: everything from browsing a store's menu to checking out, and everything that happens after — across every market we operate in, from dense US metros to markets across Europe, Latin America, and Asia.

We're a team that ships. We work shoulder-to-shoulder with Engineering and Product, dig into the data ourselves, and build directly in code alongside traditional design tools. If the AI-powered tooling we need doesn't exist yet, we build it.

About The Role

Between 2005 and 2015, "web designer" became "product designer," and the scope widened. The same shift is happening again — AI is stretching the craft further in both directions, toward strategy on one end and direct execution on the other. This role sits across that whole stretch: you'll set the strategic direction for the Order Journey across three global brands, and lead a team that builds directly in code and moves fast enough that judgment, not process, is what holds the work together.

Concretely, you'll own design for the Order Experience — everything between opening a store and finishing an order: browse and discovery, menu and item selection, cart, checkout, and what happens after checkout (order tracking, support, reorder). You'll lead a team of senior and staff designers who build directly in code, and you'll be the person Product, Engineering, and Operations directors turn to when a decision about the order funnel needs to be made — across DoorDash, Wolt, and Deliveroo, and across every market we operate in.

This is a T7-level role — Senior Design Manager, with full managerial responsibility for a team of senior and staff designers. You will report into Design Director, Cx Foundations within Global Studio, DoorDash's global design org. This role is not 100% remote; we operate in a hybrid model with 1–2 days per week in one of our Design Hubs.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash/recruitment-scam-awareness.

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