Discover your 100% YOU with !Position: Senior AR Associate Work setup: Work from home | Night shiftWhy join ?You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses

• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

• Career Growth: Take advantage of opportunities for continuous learning and career advancement.

• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your role:Accounts Receivable Management

• Manage day-to-day AR operations

• Apply incoming customer payments to the correct invoices and accounts (cash application)

• Monitor AR aging and follow up on past-due balances to collect outstanding payments

• Reconcile customer accounts and investigate/resolve billing or payment discrepancies

• Process credit memos, adjustments, and account corrections as needed

• Prepare and maintain AR aging reports and account status summaries for management

• Manage AR for ecommerce and marketplace sales channels

Customer Communication & Order Processing

• Reach out to customers daily via email regarding ready-to-ship orders and invoices

• Generate pro forma invoices based on allocated orders, using reports provided

• Generate invoices via Authorize.net and send payment links to customers

Cross-Functional Coordination

• Coordinate with Sales and Operations teams on disputed charges or order-related AR issues

• Support month-end close activities related to Accounts Receivable

Process Improvement

• Identify process improvements to strengthen AR workflows and reduce collection cycle time

QualificationEducation

• Bachelor's degree in Accountancy, Finance, or related field preferred

• CPA license is a plus but not required for this role

Skills & Capabilities

• Proficient in Microsoft Excel; experience with AR/accounting systems (e.g., QuickBooks, NetSuite, SAP, or similar) a plus

• Experience with payment gateways (e.g., Authorize.net) is a plus

• Comfortable working with order/billing data and resolving order-related AR discrepancies

• Experience with ecommerce and marketplace order and AR workflows is a plus

• Excellent written and verbal English communication skills

–About

With over 9,000 professionals across 13 delivery centers, is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At , equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

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