About
is the global leader in effortless Microsoft 365 (M365) security, governance, and administration. Trusted by Fortune 100 companies, we empower organizations to simplify complex M365 environments, strengthen security, and maximize ROI—with over 20 million users managed worldwide.

Our unified, cloud-native platform delivers powerful automation, rapid value, and end-to-end visibility across the entire M365 ecosystem. Backed by world-class support and a collaborative, innovative culture, is a place where your ideas matter and your work truly impact global enterprises.

Job Summary
We are seeking a motivated and process-oriented Sales Development Representative (SDR) to join our growing go-to-market team. This role will focus on generating pipeline through both marketing-aligned outbound prospecting and strategic follow-up on inbound MQLs within the US.

The ideal candidate thrives in a fast-paced, data-driven environment and can quickly learn to navigate a high-tech SaaS product suite. You’ll play a critical role in connecting with prospects, diagnosing alignment between business challenges and our offerings, and helping accelerate the path from lead to opportunity.Responsibilities

• Execute hybrid outbound and inbound prospecting strategy, engaging accounts aligned with marketing campaigns and following up on Marketing Qualified Leads (MQLs) in territory.
• Review top-of-funnel data and campaign engagement insights to prioritize accounts and prospects efficiently.
• Research target organizations to identify key stakeholders and tailor outreach based on persona, use case, and buying triggers.
• Conduct high-quality conversations that uncover prospect pain points, evaluate fit, and position relevant product offerings.
• Partner closely with Account Executives, Marketing, and Product teams to ensure smooth lead handoffs and accurate pipeline tracking.
• Maintain detailed activity tracking and follow-up consistency across CRM and sequencing tools.
• Analyze performance metrics (conversion rate, meetings booked, pipeline influenced) and contribute insights on campaign and prospecting trends.
• Participate in regular training, enablement, and process reviews to continuously refine skills and messaging.

Requirements

• 1+ year experience in a Sales Development, Business Development, or Inside Sales role, preferably in SaaS or technology environments.
• Strong understanding of prospecting best practices and outbound cadencing.
• Familiarity with prospecting tools (ZoomInfo, LinkedIn Sales Navigator), sequencing platforms (Salesloft, Outreach, Nooks), and CRM systems (Salesforce, HubSpot).
• Exposure to or curiosity about AI-assisted prospecting tools and data-driven selling approaches.
• Demonstrated ability to identify high-fit opportunities and manage multiple outreach streams simultaneously.
• Excellent communication skills—both written and verbal—with the ability to personalize messaging by persona and intent.
• Self-motivated, detail-oriented, and comfortable working toward measurable KPIs and process adherence.

Preferred Qualifications

• Experience prospecting into IT, Security, or SaaS leadership personas.
• Familiarity with Microsoft 365 or cloud-security markets.
• Proven ability to interpret funnel data, assess lead quality, and make recommendations for campaign improvement.

BenefitsAdditional Notes
As we grow, we are looking to hire people who share our values and goals. Our values are the core of everything we do:

• Collaboration –  Sharing knowledge, resources, and support to drive success
• Ownership –  Holding ourselves accountable for delivering excellence
• Respect –  Valuing every voice to build a stronger team
• Empathy–  Understanding each other to foster a supportive workplace

We are committed to creating a diverse and inclusive global workplace, helping each other achieve our goals, and having fun along the way.

is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against based on gender, race/ethnicity, protected veteran status, disability, or other protected group status.