*Help us build the new operating platform for American rentals.*

Across America, most rentals are still managed with a phone, a spreadsheet and a contractor who may or may not answer. Landlord.org is replacing that. Renters can see who really owns a property. Landlords get a verified page. Contractors build a track record of confirmed jobs. We build it inside a real portfolio in Los Angeles, Miami and Huntsville, so each feature is tested on real tenants and real repairs before release.

This is the second hire on the operations team that runs both the properties and the platform. You begin by managing real rentals during US hours. As landlord.org launches, you move onto the platform: reviewing verifications, calling contractors and writing the playbook along the way. You get real responsibility in week one, and a bigger seat as the company grows.

Who we are

Landlord.org Corporation is a Miami company, founded by a real estate operator who manages his own rentals. Today the team is the founder, who often works from Asia, one property manager in the Philippines, and an AI assistant for routine tasks. We document things, keep clear procedures, and expect everyone to make calls instead of waiting for approval.

Schedule and location

40 hours a week, Monday to Friday, roughly 3:00 am to 12:00 pm US Eastern (midnight to 9:00 am Pacific), which is about 10:00 am to 7:00 pm in Bucharest (UTC+2). That is a normal working day in Romania, which is where we are hiring. Your shift ends with a 30 to 60 minute live handover to our Philippines-based property manager, who covers the US afternoon.

* Backup: when she is out (illness, storms, leave), you cover her shift. We plan it together. * Weekends: an on-call phone for urgent tenant and maintenance issues, rotated between the two of you and paid as extra hours. * Location: Romania, in Bucharest or anywhere else in the country (UTC+2). You need to live somewhere storms and routine power cuts rarely take you offline. Keeping the team running when weather or illness takes one person out is part of why this role exists.

What you'll do

*Months 1 to 3: property management.* You run the properties during your shift and own every ticket you touch.

* Find and vet contractors, get quotes, and keep a record of who does good work. * Answer tenants and prospects by text, email and phone; triage maintenance requests and dispatch the right contractor. * Post listings, coordinate showings with our local field associates, and screen applicants. * Prepare leases, track rent and invoices, and chase late payments politely but firmly. * Check our AI assistant's work and handle what it can't. When you solve something new, write it down. * Coordinate move-ins, move-outs, inspections and insurance paperwork.

*Months 3 to 6: landlord.org operations.* As the platform launches, you take on the human side of it.

* Review landlord verifications against county records and approve, correct or reject them with a clear reason. * Review identity-check flags and risky claims before they go live. * Call contractors to confirm details and invite them to claim their page. A person makes those calls, never a bot. * Run the support inbox and test new features before they ship.

*Month 6 onward: your own projects.* Once the above runs without supervision, you own projects end to end: vendor sourcing for a renovation, a research brief, a new procedure, a market rollout.

About you

* Two or more years in property management, operations or customer support, solving problems without a script. * Professional written English and a confident, friendly phone manner with American tenants and contractors. * Careful with details: you read a deed, a lease or a county record closely and notice when two documents disagree. * You make the call. You decide, act and report; you don't wait for permission on routine matters. * Organized and reliable: you keep the ticket list current, close loops, and tell us early when you can't make a shift. * Fluent with software and AI tools: Google Workspace, a property management platform, messaging apps, and an AI assistant you already use daily.

Nice to have

* Experience with US rentals or a US real estate company. * Spanish, for tenants and contractors in Miami. * Hands-on time in Innago, Buildium, AppFolio or similar. * A background in compliance, KYC, fraud review, paralegal or title work. That is what verification review looks like. * You have run a small project or team on your own.

Your setup

* Wired or fiber internet of at least 50 Mbps, plus a tested mobile hotspot or second connection. * Power backup (inverter or UPS) that keeps your laptop, router and phone running through a cut, or a nearby place you can work from within an hour. * A quiet place for calls, a reliable laptop, a headset and a smartphone. * Calls go through our business phone system, never your personal number, and you answer team chat within 15 minutes during your shift.

The application includes a short internet and power questionnaire. Answer it accurately; we check it during the trial.

Compensation and terms

* $1,200 to $1,900 USD per month for 40 hours a week, depending on experience, paid monthly through Wise. * Full-time independent contractor. You invoice us; we pay on time, every time. * A paid two-week trial on real work alongside our current property manager before either side commits. * 12 days of paid leave a year plus your local public holidays, scheduled so the team is never empty. * A raise and a bigger scope as you take on landlord.org work, with the first review at six months. * A long-term role. We are building a company and want you to grow with it.

How to get started

Use this form: https://apply.landlord.org. Applications sent by email are not reviewed. The form takes about 15 minutes and asks for:

* Your CV and LinkedIn profile. * Two short written answers, in your own words. We use AI every day and will ask you to use it later in the process, but here we want your own voice. * A tenant texts at 7:00 am Miami time: "No hot water since last night, I have a baby." The owner is asleep. Write exactly what you send the tenant, then what you do next. * Describe a time you made a decision your manager might have made differently, and what happened. * A two-minute video, recorded inside the form, about the hardest customer or tenant you have handled. * The internet and power questionnaire, with a screenshot of a speed test. * Your monthly rate in USD and your earliest start date.

To show you read this far, start your first written answer with the word "keystone".

After that, everyone hears where they stand within three business days. Shortlisted candidates do a 45-minute timed work sample built from real situations at our properties, followed by a 20-minute video interview with our founder and our current property manager. Finalists complete an ID check and two reference calls, and then begin the paid two-week trial.

We are hiring one person and moving quickly. Applications close once the role is filled.

Job Type: Full-time

Work Location: Remote