Professional Services Engineer

Description

helps enterprises simplify network complexity. As the leading Network Security Posture Management platform, serves as the unified control plane for modern hybrid networks spanning on-premises, cloud, SASE, micro segmentation, and multi-vendor environments. Trusted by thousands of organizations worldwide, delivers continuous risk visibility, reduces exposure through policy-driven automation, and enables continuous compliance and audit readiness at scale. Find out more at

Role Description

As a Professional Services Solutions Architect, your goal is to enable our customers to successfully adopt the Orchestration Suite and Secure Cloud. Delivering onsite and remote software/hardware and consultative, professional services, you will be providing our customers with technical expertise for solution implementations – including customer discovery sessions, solution design, software installation and configuration, functional and integration testing, technical documentation, and knowledge transfer.

You will work with our account teams and customers to implement solutions that enable them to realize the value of the Orchestration Suite. You will mentor and support the project team in developing and presenting high-quality deliverables. You will be part of a winning culture where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Responsibilities:

• Deploy Orchestration Suite at customers and manage the complete deployment life cycle - planning through completion
• Scope, design, and deploy customizations and integrations using Python, REST APIs, Graph QL, Postgres/SQL
• Lead value-added services, such as process automation, best practices, integration activities, etc.
• Provide routine adoption-based tasks, such as health checks and abbreviated training
• Function as a technical resource for best practices, customer (high-level) training, and how-to questions

Requirements

• 5+ years experience in networking and security systems
• 2+ years of professional services experience in network solution design and implementation is preferred
• Experience with customer-facing activities (pre/post-sale), as well as security and network consulting
• Hands-on system administration skills and experience with Linux
• Able to work independently with a group in a fast-paced environment
• Proven technical networking skills, including TCP/IP routing, firewall, public & private cloud technologies
• Experience with (a) industry-standard enterprise networking devices (Switches, Routers, etc.), including virtual routing and software-defined networking, OR (b) firewall administration/configuration (Check Point, Palo Alto Networks, Cisco, Juniper, etc.). Experience with both networking and firewall administration preferred
• Strong presentation & negotiation skills
• Excellent communication, critical thinking & analytical skills
• Ability & willingness to travel
• Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), Cisco Certified Internetwork Expert (CCIE), Certified Information Systems Security Professional (CISSP), Juniper Networks Certified Professional (JNCIS), Juniper Networks Certified Expert (JNCIP) certification(s) preferred