Post-Sale Title Curator, Default Services - REO

Overview

Are you an ambitious and motivated person interested in a rewarding career? Do you have work experience in the real estate or vendor management industry? Do you have experience using Microsoft Word as well as possess exceptional customer service skills? , one of the top providers in the mortgage services industry, seeks an individual like you to join our team. Now is the time to join our team and become a part of something big.

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

A DAY IN THE LIFEIn this role, you will…

• Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoff, taxes and HOA.
• Resolve rejected curative issues.
• Review daily reports to ensure completion of assigned duties
• Follow payment process per client expectations including having correct billing codes

WHO YOU AREYou possess …

• Proven work experience within real estate industry, and/or vendor management service company
• Exceptional customer service skills.
• Working knowledge of real estate titles, deed preparations and closing.

· Exceptional organization skills

• High energy and a positive attitude.
• Microsoft Excel skills including VLOOKUPs and creating and working with reports

Responsibilities

• Review daily reports to ensure completion of assigned duties
• Provide external reports per client expectations
• Follow referral process per client expectations
• Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes, and HOA
• Follow payment process per client expectations including having correct billing codes
• Follow escalation process internally and externally to provide customer service
• Address inquiries from client or internal staff professionally and in a timely manner
• Maintain open communication with management and clients
• Resolve rejected curative issues
• Attend and participate in team meetings

• All other duties as assigned Qualifications

• High School diploma or equivalent required.
• Practical work experience within real estate industry and/or a vendor management service company
• Working knowledge of real estate titles, deed preparation and curative process

• Proven customer skills

• Must be able to use and have advanced computer skills and be proficient in the Microsoft software products