Focus: Operations - BrazilCompany size: +20 EmployeesFounded: 2016Industry: TechnologySector: B2B SaaSLocation: RemoteAbout

Founded in 2016 and headquartered in New York, is a fully remote B2B SaaS startup. We are focused on solving trust and safety issues in Latin America by using big data. currently serves large multinational technology firms operating in the region by building tools for operational decision making on a large scale. We have opportunities in product, sales, finance, infrastructure, architecture, web scraping, NLP, ML and data science.

Summary of Ops Analyst

is looking for a Legal Operations Analyst to join our Operations team to support data analysis, legal documents interpretation, and background check reviews. This position requires knowledge on the structure of the Brazilian justice system and basic understanding of criminal procedure under Brazilian law. Analysts must also input data related to their queries and manipulate highly sensitive information on a daily basis. This position requires the ability to operate (process candidates) using ’s API accordingly.

Location

Remote in Latam - 8:00 AM UTC-5 to 8:00 PM UTC-5

Compensation

R$5.000,00 to R$6.000,00 (BRL) per month, based on experience

Required Domain/Technical Knowledge

• Proficiency in English
• Fluency in Portuguese
• Availability for daily work and deliveries
• Punctuality
• Solid understanding of how the Brazilian criminal justice process works
• Ability to read and interpret official Brazilian court documents in Portuguese
• Clear written communication skills
• Strong attention to detail and comfort applying structured criteria to ambiguous situations
• Ability to work in a distributed/remote environment
• Intermediate Excel Skills
• Basic knowledge in GSuite features (Drive, Calendar, Docs, Sheets, etc)
• Basic understanding of search engines
• Problem solving and investigative skills
• Adaptable and proactive
• Problem solving: able to detect and understand complex problems with data management as well as envision and implement solutions
• Organizational skills: Capable of distributing workflow amongst the team and themself in order to comply with deadlines/requests

Useful:

• General understanding of the Latam legal systems
• Experience working with databases and spreadsheets

Hours Per Week: 40 hours per week/part time or weekends, depending on the type of contract.

Work Experience

• Preferred careers/experience:
  • Law
  • Administrative Assistant

Responsibilities & Functions

• Review criminal record results sourced from official Brazilian public databases
• Apply adjudication criteria to determine the relevance of a record and document findings clearly
• Provide clear answers to questions related to the manual reviews performed
• Act as an onboarding buddy for new team members, walking them through the various aspects pertaining to processing BGCs
• Review the systems functionalities, in order to maintain quality, reporting to the developers any bug, difficulties, errors and/or suggestions, contributing to the correct or improved usage of the system and workflow
• Attend team meetings and ceremonies on time
• Ensure client data security

Autonomy Level

As a member of the Operations team, you report directly to your manager and you are expected to cooperate with team members to achieve your team’s goals. You are able to support other team members by encouraging listening to new ideas and acknowledging others skills, experience, knowledge, creativity and contribution.

Feedback, Communication & Collaboration

You actively seek out feedback from your teammates, seniors and manager, and work to use feedback as a tool for your own growth. You apply received feedback into learning habits to improve. You can communicate effectively, clearly, concisely and in an audience-oriented way, in written and verbal form. You actively listen to others and ensure they are understood, pay attention to nonverbal and/or asynchronous communication (status updates, time zones, appropriate work environments, availability). You actively participate in daily stand ups, sprint plannings and sprint retrospectives depending on the team.

Business Impact Level

General understanding of the impact of their own work and how it affects and impacts the team in general.

Skills

• Attention to detail
• Adaptability
• Critical thinking and problem solving
• Ownership and accountability
• Communicative
• Teamwork

To discover exciting opportunities and learn more about what we do, visit our website

Salary: R$5.000,00 to R$6.000,00 (BRL) per month, based on experience