Role Summary

As a Lead Learning Experience Designer, you’ll create learning experiences that help ’s Sales, Service, and Delivery teams build skills, develop confidence, and deliver thoughtful customer experiences.

We’re evolving how learning experiences are designed and built. We’re looking for someone at the forefront of applying AI to learning design—someone who actively experiments, brings strong instructional judgment, and turns new capabilities into high-quality training. You’ll use AI to expand what we can create, from realistic scenarios and interactive content to games, simulations, and tools that support employees on the job.

This is a hands-on role with broad ownership. You’ll lead complex learning projects, partner closely with the business, and help the team develop new ways of working. Curiosity matters, along with the ability to take an idea through testing, refinement, and delivery.

Responsibilities

• Drive complete learning programs, partnering with stakeholders to identify performance needs and lead learning projects from discovery through launch and improvement.
• Create clear, practical learning across formats, including digital courses, facilitated experiences, interactions, games, simulations, and performance support.
• Use AI to explore, prototype, and produce high-quality learning, applying careful review for accuracy, instructional value, accessibility, and ’s voice.
• Manage scope and dependencies with partners, communicate progress, and adapt to changing business needs.
• Evolve team practices by testing new tools, sharing effective approaches, and coaching fellow designers.
• Use feedback, assessments, and performance data to improve learning effectiveness.

Qualifications

• A strong workplace learning portfolio demonstrating instructional judgment, creative execution, and high-quality writing.
• Expertise in measuring learning effectiveness, skill application, and performance outcomes.
• Hands-on experience applying AI to learning design and development, with examples of finished work and a habit of testing emerging capabilities.
• Strong grounding in adult learning, performance consulting, and accessible design, including meaningful practice and feedback.
• Experience leading complex projects, navigating ambiguity, and influencing stakeholders.
• Proficiency with tools such as Articulate Rise 360 and Storyline, plus the ability to build beyond established formats.
• Ability to explain design decisions, provide constructive feedback, and develop others’ skills.

Pay DisclosureThe salary range for this role is $125,800 - $187,100 [Palo Alto: $149,700 to $187,100, Irvine: $137,800 to $172,200, Plymouth & Atlanta: $125,800 - 157,200]. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus and equity awards. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in ’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits. You can apply for this role through careers.rivian (or through internal-careers-rivian.icims if you are a current employee). This job is not expected to be closed any sooner than 11/30/26.