Job Summary

Resources LLC is seeking a Program Manager – Clinical Informatics Solutions to lead delivery of point-of-care clinical informatics solutions under the OIP PWS. This role manages clinical workflow, content, testing, and adoption initiatives supporting both Oracle Health (Millennium) and CPRS/VistA environments.

Primary Responsibilities

• Provide full lifecycle program leadership for all required Clinical Informatics Solutions work products, ensuring delivery of high-quality program epics and features in accordance with the PWS expectations.
• Serve as the Contractor’s authorized representative for all programmatic matters, with full authority over cost, schedule, performance, and staffing.
• Manage delivery of clinical informatics epics / features including workflow standardization, UAT, clinical content updates, and safety monitoring.
• Coordinate quarterly PI planning and iteration and ensure execution aligned to two-week SAFe sprint cycles.
• Oversee delivery of clinical content and solutioning across patient and clinician facing projects such as Event Set Hierarchy (ESH), Quick Orders, MPages, CDS tools, Clinical Reminders, and PowerTrials configurations.
• Support, manage, and facilitate health informatics community of practice, communication, training, and stakeholder engagement activities
• Develop and implement auto-surveillance quality and safety detectors to identify potential issues and proactively identify mitigation actions
• Support identification of clinical value streams to ensure traceability of scoped epics and features to OCI defined objectives and target outcomes
• Support the analysis and optimization of care delivery workflows via targeted analytics and advanced enabling technology tools
• Manage risks and dependencies related to site engagement, clinical adoption, and readiness.
• Ensure clinical solutions meet OIP acceptance criteria and VA clinical governance standards.

Minimum Qualifications

• Master’s degree in Health Informatics, Clinical Informatics, or related field.
• Minimum of 15 years of experience managing clinical informatics or healthcare IT delivery programs.
• Proven ability to manage multidisciplinary teams and multiple concurrent initiatives.
• Demonstrated experience supporting clinical workflow implementation or optimization initiatives including enterprise IT modernization programs

Desired Qualifications

• Experience supporting VA clinical informatics operations, including EHR modernization initiatives across CPRS/VistA and Oracle Health environments.
• Familiarity with SAFe delivery models.
• Familiarity with QA/test workflows, including experience supporting stabilization and remediation efforts.
• Ability to work in high-pressure, delivery-critical environments with shifting priorities and multiple dependencies.

Physical Requirements

Physical Requirements: While performing the duties of this job, the employee is regularly required to sit for extended periods, use a computer keyboard and mouse, and communicate verbally and in writing. The employee may occasionally need to stand, walk, bend, or lift up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

About

partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. ​

We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. ​

Founded: 2012Employees: 300+ nationwideEEO Statement

is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.