Hungarian Speaking Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier talent with world-leading organizations across Europe. We specialize in finding elite candidates for prestigious Bulgaria, ensuring a seamless integration into new professional chapters.

Job Overview

We are currently seeking a motivated professional for a Hungarian Speaking Support Specialist position in Bulgaria within the dynamic Customer Support Services industry. This is an exceptional opportunity to advance your career in a vibrant, international environment while enjoying the support of a comprehensive relocation package.

Key Responsibilities

- Provide high-quality technical and functional support to customers via phone, email, and live chat - Maintain excellence within the Customer Support Services sector by resolving inquiries with precision and empathy - Represent our premium clients by upholding strict brand communication standards in Hungarian - Document and track customer interactions accurately within the internal CRM system - Collaborate with international teams to optimize workflows and enhance the overall service experience - Contribute to team goals by achieving key performance indicators and quality benchmarks - Escalate complex issues to the appropriate internal departments, ensuring timely resolution for the client

Requirements

- Native or fluent Hungarian (spoken and written) is mandatory for this role - Previous experience in a professional Customer Support Services environment is highly desirable - Strong proficiency in English to collaborate within our multinational office - A valid EU passport or the legal right to work in Bulgaria - Exceptional problem-solving skills and a customer-centric mindset for our Hungarian-speaking jobs - Willingness to relocate to Sofia for this on-site opportunity

Benefits

What We Offer

- Competitive Monthly Salary - Fully Paid Training programs to ensure your success - Comprehensive Health Insurance coverage - Fully Paid Relocation Package (flight, transfer, and initial hotel stay) - Lucrative Monthly Performance Bonus based on your individual contribution - And Much More, including team events, social outings, and career progression pathways

Life in Bulgaria

Sofia is a hidden gem in Eastern Europe, offering a unique blend of historical charm and modern urban living. Bulgaria boasts a diverse climate, stunning natural landscapes, and a vibrant cultural scene, making it one of the most exciting destinations for those seeking international Bulgaria. With an affordable cost of living and a rapidly growing tech hub, Bulgaria is the perfect place to build your future.

By joining our team, you will enjoy a high quality of life with excellent dining, a thriving cafe culture, and easy access to both mountain resorts and the Black Sea coast. Choosing this Hungarian Speaking Support Specialist position in Bulgaria is not just a career move—it is a lifestyle upgrade. Experience the welcoming atmosphere of Bulgaria and fast-track your career with Mercier Consultancy Group.

How to Apply

If you are ready to elevate your career and embark on an exciting journey in a new country, we invite you to apply now to join our team in Sofia. Click the Apply Now button to submit your application and a member of our recruitment team at Mercier Consultancy Group will be in touch to discuss the next steps of your professional adventure.