The Hospitality Coordinator is a key member of the American Express Global Dining team, responsible for delivering exceptional customer experience across American Express’s reservation platforms. This role supports both Resy and Tock businesses, requiring comprehensive training and the ability to provide seamless, best-in-class support across both platforms.

You will serve as a frontline expert and trusted partner to restaurant/business operators, delivering technical support, education, and guidance that enables them to succeed. Through real-time problem solving, proactive communication, and cross-functional collaboration, you will help power outstanding hospitality experiences for Global Dining