Employment Type: Full-timePosition Summary

is seeking a Government Travel Charge Card (GTCC) Program Administrator to support the Army AFI contract. The successful candidate will administer and oversee the day-to-day operations of the GTCC program, ensuring full compliance with DoD regulations, managing delinquency and account activity, supporting audits, and delivering training and customer service to cardholders and Approving Officials. This role requires a strong working knowledge of the Defense Travel System (DTS), Joint Travel Regulations (JTR), and DoD financial management policies.

Required Professional Experience Government Travel Program Administration

• 3 to 5+ years administering or supporting a GTCC program in a DoD, federal civilian agency, or comparable public-sector environment.
• Experience managing both Individually Billed Accounts (IBAs) and Centrally Billed Accounts (CBAs).
• Working knowledge of the Defense Travel System (DTS) and government travel regulations.

Delinquency and Account Management

• Experience monitoring, tracking, and resolving delinquent travel card accounts.
• Direct engagement with cardholders, supervisors, Agency Program Coordinators (APCs), and financial management personnel to address overdue balances.
• Proficient in conducting account reviews, suspension monitoring, reinstatement actions, and escalation procedures.

GTCC Program Oversight

• Experience serving as an Agency Program Coordinator (APC) or in a supporting APC function.
• Managing card issuance, maintenance, account closures, and spending controls.
• Developing and implementing internal controls to ensure compliance with DoD regulations and agency policies.

Access and System Administration

• Experience administering user access to GTCC-related platforms and systems including CitiManager, U.S. Bank Access Online, Defense Travel System (DTS), and other travel card management portals.
• Familiarity with role-based access management, account provisioning, and security requirements.

Compliance, Audit, and Internal Controls

• Experience supporting audits, inspections, command reviews, or financial assessments.
• Reviewing documentation for compliance with the DoD Financial Management Regulation (FMR), the Government Charge Card Abuse Prevention Act, the Joint Travel Regulations (JTR), and agency-specific travel card policies.
• Preparing management reports, corrective action plans, and audit responses.

Training and Customer Support

• Experience developing and delivering training for cardholders, Approving Officials, and supervisors.
• Creating training materials, standard operating procedures (SOPs), job aids, and user guides.
• Providing customer service and technical assistance regarding GTCC policies and procedures.

Financial Management and Data Analysis

• Experience analyzing financial data, delinquency trends, and management reports.
• Proficiency with Microsoft Excel (pivot tables, formulas, reporting), Power BI or similar reporting tools, and financial management systems.
• Experience preparing metrics and executive-level reports.

Desired Knowledge Areas

• Joint Travel Regulations (JTR)
• DoD Government Travel Charge Card Regulations
• Defense Travel System (DTS)
• Financial management and internal control principles
• Federal appropriations and fiscal law basics
• Risk management and compliance monitoring

Clearance Requirement Active Secret clearance required.