German-speaking role in Spain (remote). €22,500 per year (gross).

At a glance

• Location: Spain (remote)

• Work model: Work From Home

• Languages: German

• Salary: €22,500 per year (gross)

• Start: ASAP

• Relocation: not offered for this role

Perks worth knowing about

• Private Health Cover

• Paid Training

• Work From Home

About the role

CloserHire is partnering with a leading global customer experience provider to recruit German-speaking Technical Support Advisors for a fully remote role within Spain. This opportunity is ideal for candidates with a technical mindset who enjoy helping customers, solving problems, and working in an international, fast-growing environment. You will support dealers and end users, delivering high-quality technical assistance while contributing to a positive and professional customer experience.

What you'll do

• Act as the first point of contact for dealers and end users via phone and email

• Troubleshoot technical issues and provide clear, accurate solutions

• Educate customers on product usage, updates, and best practices

• Create, manage, and follow up on support tickets to ensure resolution

• Collaborate with internal teams to handle complex or escalated cases

• Maintain accurate customer records and documentation in internal systems

• Ensure service quality, professionalism, and adherence to support procedures

What we're looking for

• Fluent or bilingual

• German (C1/C2) with advanced English

• Minimum 2 years of experience in customer service or technical support

• Strong communication and active listening skills

• Ability to take ownership of cases and drive them to resolution

• Comfortable working in a customer-facing, problem-solving environment

• Organized, detail-oriented, and confident using support tools and systems

• Motivated, adaptable, and eager to learn

• Currently based in Spain

• Comfortable working independently in a remote environment

Salary

€22,500 per year (gross)

One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly when you weigh up the package.

Benefits

• Fully remote position from anywhere in Spain

• Full-time permanent contract (39 hours/week)

• Fixed schedule: Monday to Friday, 09:00 – 18:00 Performance-based bonus

• Fully paid training and structured onboarding

• Continuous learning, upskilling, and career development programs

• International and multicultural work environment

• Opportunity to develop your technical support expertise while working from home

Why Spain?

Spain needs little selling: the climate, the food, and cities that stay alive late. Barcelona has a deep international jobs market, so this is rarely a one-role move.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.