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We are seeking a motivated, customer-focused, and knowledgeable Front Counter Parts Advisor to join our
truck exporting and spare parts sales team. The successful candidate will be responsible for assisting customers
with truck spare parts enquiries, identifying suitable parts, processing orders, and supporting the company's
parts sales and export operations.
Key Responsibilities
* Assist customers with enquiries regarding truck spare parts, components, and accessories. * Identify and recommend suitable spare parts based on truck make, model, vehicle identification number (VIN), * and customer requirements. * Prepare quotations, pricing information, and sales orders for customers. * Process parts sales, invoices, payments, and order documentation accurately. * Develop and maintain strong relationships with existing customers and identify new business opportunities. * Coordinate with warehouse and stock control teams to check parts availability and arrange order preparation. * Assist with sourcing parts from suppliers and confirming delivery schedules. * Support export customers with parts enquiries, shipping arrangements, and relevant documentation. * Maintain accurate records of customer enquiries, sales transactions, and parts orders. * Achieve sales targets while maintaining a high standard of customer service.Ensure the front counter and parts sales area are organised and professional. * Requirements * Previous experience in truck spare parts sales, automotive parts, or a related industry. * Good knowledge of truck components, spare parts, and vehicle systems. * Excellent customer service, communication, and sales skills. * Excellent spoken and written English. * Ability to identify parts accurately and process orders efficiently. * Good organisational skills and attention to detail. * Ability to work independently and as part of a team. * Computer literacy and experience using parts catalogues or inventory systems would be an advantage.
Employment Details
* Position: Front Counter Parts Advisor * Salary: €36,605–€40,000 per annum * Location: Williamstown, Galway, Ireland * Applicants: Applications are welcome from both EU and non-EU candidates with relevant experience and excellent spoken and written English.
Job Types: Full-time, Permanent
Pay: €36,605.00-€40,000.00 per year
Work Location: In person
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