Come and work with us.

Are you a customer service representative looking to expand your skills and maximize your potential earnings? Are you French native or fluent with strong English communication skills? Are you looking for a role that rewards you the more you put in? So we have the perfect opportunity for you!

Your future project: join our French Sales Customer Advisor team.

Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform.

As a sales advisor in this project, your daily responsibilities will include: • Contact clients that are using the 3 month trial period quickbooks version through phone, ensuring the best quality service • Engaging with the clients explaining them the advantages to have the paid version finishing the process of Sale • Solve with precision and efficiency emerging issues that customers may face • Perform corrections and optimize the customers technical knowledge • Meet and exceed our service quality goals, compliance regulations and productivity targets • Create amazing experience that people value and we are proud of • Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have: • Previous experience in cross sales (mandatory) • Proficient level of French (C2) • Advanced level of English (at least C1) • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills • Analytical and problem solving skills with strong attention to detail • Persuasive Skills • Self-Motivating Skills • Negotiation Skills • Desire to learn and advance, be a curious investigator and problem solver • Must hold EU citizenship or valid work permit for Portugal • Be a local candidate or willing to relocate to Porto, Portugal

Benefits.

• Competitive wages ranging from 920€ to 1,426€ • Compelling Rewards Program (Our customer service agents regularly see commission payments of 250€ per month, but have already reached 3000€ in commission payments) • Paid professional training • Employee discounts • Private healthcare & dental insurance (after six months of employment) • Growth opportunities through various development programs • Fun and engaging company-wide initiatives, including our EverBetter wellness program • Job stability • Life-long skills and experience • Excellent work culture

Go further with Foundever®

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!