Facilities Manager (Hard & Soft)

Permanent, Full Time

Salary: £48,000 - £55,000 + Car Allowance

Location: Preston with local travel (Accrington, Blackburn, Burnley, Chorley etc)

We are recruiting for an experienced dual-service Facilities Manager to join our team supporting a high-profile government contract.

You will take full ownership of service delivery across your allocated regional sites – 10 local job centres and offices.

Managing both building maintenance and contract cleaning, you will ensure performance, compliance, and value for money while maintaining strong client relationships within a complex and highly regulated environment.

You will act as the key interface between the client and operational teams, ensuring we consistently demonstrate high standards, transparency, and compliance.

Key Responsibilities • Oversee hard and soft FM service delivery across multiple sites • Manage client relationships and proactively resolve service issues • Ensure full compliance with statutory requirements and SFG20 maintenance standards • Manage site-based teams including supervisors, engineers, and cleaners (where applicable) • Oversee subcontractor performance, compliance, and service quality • Monitor and report on KPIs, SLAs, and performance metrics using CAFM system (Maximo

About You • Strong understanding of both hard and soft FM services • Experience managing client expectations in a complex contract environment • Previous people management / line management experience • IOSH Managing Safely qualification • Understanding of statutory compliance requirements • Working towards Level 3 or Level 4 qualification in Facilities Management

The Company

ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive.

We partner with clients across sectors - from healthcare to finance - to deliver smart, sustainable solutions that improve everyday experiences.

We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.

As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team - we’ll be happy to support you.

Join ISS and be part of something bigger.