About

empowers the frontline workforce with the expert knowledge, skills, and support they need to perform work safely, and to controlled standards. We enable manufacturing companies to connect their processes, their people, and their platforms to drive frontline digital transformation.

About the Role

delivers immediate, high-value operational impact from day one. In this role, you build on that initial success to establish as the enterprise-wide standard for how frontline work is documented, trained, and executed across entire manufacturing organizations.

You will own a portfolio of existing enterprise manufacturing accounts. You will grow them by finding new plants, departments, and use cases, and by turning single-site deployments into multi-facility agreements. These are complex, consultative sales. You will work across operations, quality, EHS, IT, and procurement, so you need both enterprise selling skill and a working understanding of how plants actually run.

What You'll Do

• Build and run strategic account plans for a named book of manufacturing customers, ranked by expansion potential.
• Map each customer's organization across corporate, divisions, and plants to find new champions, economic buyers, and sites that are ready to buy.
• Run qualified expansion cycles using MEDDPICC, and use Challenger-style insight to change how stakeholders think about frontline work.
• Build business cases around the metrics manufacturers care about, such as downtime, scrap and rework, time to proficiency for new hires, quality escapes, and audit readiness.
• Lead expansion from a single plant to multiple sites and then to an enterprise license. This includes multi-year pricing, procurement, and legal negotiation.
• Work with Solutions Architects to show how fits into the customer's existing systems, such as SAP, Oracle, MES, and LMS environments.
• Work closely with Customer Success to find expansion signals early and to make sure the value delivered supports the next deal.
• Keep a clean pipeline and forecast accurately every week.

What You Bring

• 5+ years of total sales experience, including 2+ years as a quota-carrying Account Executive
• 2+ years selling into the manufacturing sector
• 2+ years selling SaaS or PaaS software
• Prior experience as a BDR or SDR
• A track record of closing complex deals with multiple stakeholders and procurement involved
• Comfort selling at both plant-floor and executive levels

Nice to Have

• Experience in a quota-carrying expansion, upsell, or account management role
• Familiarity with connected worker, digital work instruction, QMS, or MES solutions

Compensation, Perks, and Benefits (The Good Stuff!)

• Base salary: $75,000 to $90,000
• On-target earnings (OTE): $150,000 to $180,000, with uncapped commission
• Medical, Dental, and Vision plans
• Remote-Friendly Workplace
• Generous PTO Including Time Off for Volunteering
• Pet Benefit Plan
• Flexible Spending Accounts for Healthcare and Dependent Care
• 401K With Matching
• Remote Workplace Stipend for Remote Employees
• Generous Parental Leave Policy
• Free delivered lunch on Wednesday's

Our Interview Process

1. 30-minute phone interview with a member of our People Operations Team
2. 60-minute Zoom interview with VP of Sales
3. 45-minute Zoom interview with VP of CX
4. 30-minute Zoom interview with CEO

Applicants must be authorized to work for ANY employer in the U.S. or Canada. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Refugee and asylee candidates will be considered provided they can provide proof of status prior to beginning employment

AWS provides customers with the option to store their data in AWS GovCloud (US), which is managed solely by US Citizens in US locations. AWS GovCloud (US) is Amazon’s isolated cloud environment where accounts are only granted to US Persons working for US organizations.

is committed to a diverse and inclusive workplace. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please inform your recruiter.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $75,000/year up to $90,000/year. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Other incentives and compensation may be available based upon a number of factors including OTE (on target earnings)