Employee Relations Specialist – UAE National

Company: SERH Group Location: Abu Dhabi, United Arab Emirates Employment Type: Full-time Department: Human Resources

Job Summary

SERH Group is seeking an experienced Employee Relations Specialist to support employee relations, HR operations and workplace compliance across the organisation.

The successful candidate will handle employee concerns, coordinate workplace investigations and disciplinary procedures, support grievance resolution, and ensure the consistent application of HR policies and applicable UAE Labour Law requirements.

Key Responsibilities

• Handle employee relations matters, including workplace concerns, grievances and complaints, in a fair, confidential and professional manner.

• Support investigations into employee complaints, misconduct and workplace disputes, ensuring proper documentation and follow-up.

• Coordinate disciplinary and grievance procedures in accordance with company policies and applicable UAE labour legislation.

• Advise employees and managers on HR policies, employment conditions, workplace conduct and employee-related procedures.

• Support the development, implementation and review of employee handbooks, HR policies and procedures.

• Maintain accurate employee relations records, case files, investigation reports and disciplinary documentation.

• Identify recurring employee concerns and recommend appropriate corrective and preventive actions.

• Support employee engagement, workplace communication and conflict-resolution initiatives.

• Coordinate with HR colleagues and department heads on attendance issues, performance-related concerns, employee welfare and exit processes.

• Maintain confidentiality when handling sensitive employee information.

• Support HR audits, compliance reviews and employee relations reporting.

Qualifications and Experience

• Bachelor's degree in Human Resources, Business Administration or a related discipline.

• Approximately 4–6 years of relevant experience in employee relations or HR operations.

• Good working knowledge of UAE Labour Law and applicable employment regulations.

• Practical experience handling grievances, disciplinary matters, workplace investigations and conflict resolution.

• Strong documentation, reporting, communication and interpersonal skills.

• Ability to handle sensitive employee matters objectively and maintain confidentiality.

• Proficiency in Microsoft Office and HR systems.

• Experience in oil and gas, contracting, construction or other project-based environments is an advantage.

About SERH Group

SERH Group operates across multiple business sectors, including oil and gas and projects supporting the UAE's energy industry.

We are committed to providing an inclusive and professional working environment where employees are respected, valued and given equal opportunities to contribute and grow.

SERH Group is an equal opportunity employer.

Pay: Up to AED20,000.00 per month

Work Location: In person