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Position: E-commerce Merchandising Assistant

Work setup: Work from homeWhy join ?You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses

• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

• Career Growth: Take advantage of opportunities for continuous learning and career advancement.

• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Role Overview

As an E-commerce Merchandising Assistant, you play a key role in maintaining the accuracy, quality, and performance of our online store. You will ensure product data, pricing, imagery, and on-site content are consistently up to date, compliant with internal guidelines, and aligned with commercial and SEO strategies.

Working across site reviews, data management, and content optimisation, you will proactively identify issues, support continuous improvements, and help deliver a seamless and engaging shopping experience for customers.

Key Responsibilities1. Site Review and Issue Detection

• Regularly review the website to identify anomalies, missing information, broken content, or inconsistencies.

• Raise or resolve issues promptly.

2. Product Data Management

• Maintain accurate and up-to-date product information across the website and central product database.

• Manage product titles, descriptions, prices, attributes, and other key details.

• Onboard products into the PIM (Product Information Management system).

• Enrich product data using AI tools.

• Ensure all product data is consistent, structured, and ready for use across the business.

3. SEO Content Optimisation

• Review key page content to support SEO performance.

• Identify missing or weak metadata.

• Ensure product and collection pages are optimised for search visibility.

4. SEO Recommendations and Content Updates

• Implement on-page SEO recommendations.
• Update relevant page content.

• Create SEO-friendly content using available tools and systems.

5. Image and Content Handling

• Upload and manage product images and content.

• Ensure correct format, resolution, and alignment with the appropriate products and campaigns.

6. Catalogue Merchandising Support

• Assist in maintaining and optimising catalogue merchandising rules.

• Support commercial activities and campaign execution.

• Improve product visibility across the website.

7. Business Location Management

• Maintain accurate business hours and location details across showroom listings.

• Ensure consistency across:
  • Google Business profiles
  • Apple Business listings
  • Website store locator

8. Issue Escalation and Reporting

• Identify and report discrepancies, errors, or content issues.

• Escalate issues to relevant team members or management for resolution.

–About

With over 9,000 professionals across 13 delivery centers, is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At , equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

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