Is your Dutch at a near native level? Would you consider helping customers to get out of financially challenging situations as a chance to make a difference? Do you stay cool under pressure trying to provide the best possible solution for a client? If so, then the position of Dutch speaking Collection Advisor (m/f) might just be for you! We are currently seeking a motivated and client-centric Dutch speaker to join a newly established Credit Management Services center in Greece. In compliance with pay transparency and equal treatment obligations (Greek Law 5316/2026 & EU Directive 2023/970), the applicable salary range for this position will be communicated to candidates invited for an assessment interview, prior to its conduction.

κύριες αρμοδιότητες • be at the forefront of the business, operating via telephone/chat/email to support customers located in the Netherlands • establish positive engagement with the customers, build relationships and demonstrate fair treatment • conduct affordability assessments in order to fully understand each customer's financial situation and, when needed, set up reasonable repayment plans • provide guidance to customers on the availability of free money advice • maintain system notes, ensuring records of calls are complete, accurate, professional and a true reflection of the conversation

εμπειρία No previous working experience in a similar role is required.

δεξιότητες • Excellent communication and interpersonal skills, with the ability to showcase empathy and confidence towards a diverse customer base • Service-oriented and problem-solving mindset • Patience and calmness in all situations • Ability to work both independently as well as a member of a team

προσόντα • A native or a near-native level of Dutch • Adequacy in English • PC literacy