• Plan with local management to have appropriate workforce levels at each location, including delivery teams, warehouse, and office
• Compliance – ensure compliance with policy and procedures, customer SOP’s and internal processes
• Goals – Achieve financial goals, maintain Customer Key Performance Indicators (KPI’s) to meet or exceed goals
• Work with assigned locations to ensure they are aware and understand their goals and help guide them to achieve each goal
• Customer Reporting – Make sure all locations maintain and display KPI reports
• Customer Relations – Develop relationships with local management, Client field personnel, and key Customer individuals
• Start-up Responsibilities – Assist as needed and assigned on a “New Location” start-up
• Ensure staff is properly trained to perform daily assigned tasks, processes and procedures
• Audit KPI’s and monitor performance as needed
• Make sure all locations maintain a safe, clean, and organized work environment
• Ensure all inventory responsibilities are done timely and accurately as required
• Cover Management vacations at each location as necessary
• Facility Management – assist with local management as needed with managing maintenance and other expenses
• Travel as required to ensure location meets performance standards and P&L numbers
• Other duties as assigned

Qualifications: 

• High school diploma or GED required, college degree in business or equivalent work experience preferred
• Must have at least 3 years management experience in a related field
• Experience working with a 3PL Company in a home delivery environment a plus
• Strong working knowledge of Microsoft office products; Excel, Word and PowerPoint                                                        
• Must possess excellent verbal, written, communication skills
• Be able to multi-task in a fast-paced work environment
• Travel as necessary
• Working knowledge of company policies, practices and customer related matters as well home appliance knowledge is helpful

•  Able to articulate a high desire of achievement
•  Self-motivated and willingness to stretch personal goals
•  Strong verbal and written communication skills

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

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