Dialer & Marketing Specialist at NightOwl Consulting | GlassEver Jobs
Download App now
Jobs / Dialer & Marketing Specialist

Dialer & Marketing Specialist

Oct 03, 2026
Telemarketing Marketing-Support Real-Estate-Administration Loan-Operations Administrative-Support Dialer-Optimization-Specialist Marketing-and-CRM-Specialist Outbound-Marketing-Specialist Marketing-Specialist Marketing

Job Description

Dialer & Marketing Specialist handles outreach, CRM updates, recruiting calls, post-closing surveys, and creates weekly marketing flyers for listings.

Key Responsibilities

1. Realtor & Loan Officer Outreach
  • Call the Realtor list to schedule weekly appointments with producing Realtors and Loan Officers.
  • Use the provided calling script during all outreach.
  • Verify Realtors have at least 4 buy-sides in the last 12 months.
  • Send confirmation emails to Agents and Loan Officers after appointments are set.
  • Build out appointment lists for 3 Loan Originators.
2. Data Entry & CRM Management
  • Use the CCM Realtor Lookup Tool to add Realtor contact information:
    • Name
    • Phone
    • Email
  • Add current production data with dates in the comments section.
  • Build and maintain the Recruiting List.
3. Recruiting Outreach
  • Focus initial recruiting efforts on Florida counties:
    • Alachua
    • Levy
    • Gilchrist
    • Columbia
    • Suwannee
    • Union
    • Marion
    • Volusia
  • Call potential recruits and schedule 7–15 Teams calls per week (7–15 minute conversations).
4. Post-Closing Survey Calls
Perform follow-up surveys twice per month:
  • 1st–15th
  • 16th–31st
Call the following parties for each closed loan:
  • Listing Agent
  • Buyer’s Agent
  • Borrower
During calls:
  • Ask customer-satisfaction questions.
  • Request they complete an online review.
  • Follow up on referral opportunities.
5. Marketing Support Tasks
  • Create weekly marketing flyers as directed by the branch.
  • Build marketing flyers in RAC.
  • Co-market flyers for homes as directed by the branch.
  • Expect the listing list at the close of business each week.
  • Eventually, take initiative to identify listings needing flyers without needing direction.

Skills, Knowledge and Expertise

  • Strong communication and phone skills for consistent outbound calling.
  • Ability to follow scripts and handle scheduling conversations professionally.
  • CRM and data-entry proficiency; accuracy in updating contact info and production details.
  • Familiarity with Realtor/loan officer terminology, production metrics, and outreach processes.
  • Experience with tools like CCM Realtor Lookup and RAC (or ability to learn quickly).
  • Organizational skills to manage lists, schedules, and follow-ups for multiple loan originators.
  • Time management to meet weekly call and appointment quotas.
  • Customer service skills for post-closing survey calls and review requests.
  • Basic marketing design skills to create flyers and co-marketing materials.
  • Initiative and attention to detail to identify listings needing marketing support without prompting.
Benefits
  • Above market salary
  • HMO on Day 1 for principal and two dependents
  • Government-mandated benefits
  • Performance-based Incentives
  • Quarterly Company Events
  • 1,000 PHP De Minimis
  • Equipment and software provided