Administration and Customer Service Virtual Assistant – Remote

Location: Anywhere Globally
Schedule: Part-Time EST, with the opportunity to transition to Full-Time
Required Software: GoHighLevel (GHL) CRM

Job Overview

We are looking for a reliable and tech-savvy Virtual Assistant to assist with daily administrative tasks and customer service operations. Responsibilities include checking emails, monitoring AI agents, responding to customer chats, reviewing CRM conversations, managing follow-ups, and reporting any issues.

Key Responsibilities

• Monitor and manage incoming emails.
• Check AI agents to ensure they are functioning properly.
• Respond to customer chats professionally and promptly.
• Review conversations and customer interactions in GHL CRM.
• Track follow-ups and identify missed or unanswered messages.
• Report issues and provide general administrative support.

Requirements

• Experience in administration, customer service, or virtual assistance preferred.
• Familiarity with GoHighLevel (GHL) CRM is an advantage.
• Good written English and communication skills.
• Strong attention to detail and organizational abilities.
• Tech-savvy, proactive, and able to work independently.
• Reliable computer and internet connection.

Ideal Candidate: Someone dependable, detail-oriented, and comfortable working with CRM systems, AI tools, and customer communications.

Growth Opportunity: Start part-time and potentially transition to full-time as the business grows.