We are seeking an experienced Collections / Accounts Receivable Specialist to manage outstanding customer balances and ensure timely payment collection. The ideal candidate has strong communication skills and experience handling accounts receivable and vendor or customer follow-ups.

Key Responsibilities:

• Manage Accounts Receivable (A/R) and monitor outstanding invoices.
• Contact customers or vendors via phone and email to collect overdue payments.
• Follow up on past-due accounts and negotiate payment arrangements when necessary.
• Reconcile customer accounts and resolve payment discrepancies.
• Maintain accurate records of collection activities and account statuses.
• Coordinate with internal accounting and customer service teams to resolve billing issues.
• Prepare aging reports and provide updates on collection efforts.

Qualifications

• Previous experience in Accounts Receivable or Collections.
• Strong communication and customer service skills, especially over the phone.
• Ability to handle difficult conversations professionally and courteously.
• Proficiency in Microsoft Excel and accounting software (QuickBooks or ERP systems is a plus).
• Strong attention to detail, organization, and problem-solving skills.
• Ability to work independently and meet collection targets and deadlines.