We are looking for an experienced Account Manager to manage and grow key partnerships across the region. This role is ideal for someone passionate about client success, who thrives in a fast-paced environment and enjoys working with innovative retail technology.

About our client : A fast-growing tech startup thats revolutionizing the FMCG retail industry across APAC with AI-powered shelf management technology

HQ Based in Singapore with presence globally

This is a fully remote job based in Jakarta, Indonesia

Key Responsibilities:

• Client Relationship Management: Develop and maintain strong, long-term relationships with FMCG retail clients.
• Communication Bridge: Act as the main liaison between clients and internal teams to ensure smooth project execution and customer satisfaction.
• Project Oversight: Support client onboarding and implementation, ensuring timelines and goals are met.
• Performance Tracking: Monitor account performance, generate reports, and identify areas for improvement.
• Issue Resolution: Address and resolve client concerns proactively and effectively.

Requirements:

• Minimum 5 - 7 years experience in account management, client success, or B2B sales, preferably in FMCG or retail tech.
• Strong communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
• Proven ability to manage multiple accounts and projects simultaneously.
• Good understanding of IT products and B2B SaaS, with client onboarding and implementation experience.
• Bachelors degree in Business, Marketing, or a related field.

Interested Candidates May Apply Online or email updated resume to mona(at)talentrecruit.my

Only Shortlisted Candidates Will Be Notified